Refunds and cancelling

Cancelling

You can cancel a monthly or yearly plan at any time on the manage page of this site, with no need to sign in anywhere else. Cancelling stops the next renewal and you keep access until the end of the period you paid for. You can undo a cancel while that period runs.

Before a renewal

We email you before every yearly renewal with the date and the price, so a renewal is never a surprise.

Refunds

• A full refund if you ask within 7 days of first paying for a yearly plan.
• A full refund of any charge made in error, or made twice.
• A pro rata refund if we stop covering a sport or remove a paid tool part way through a period you paid for.
• A refund wherever consumer law gives you one, for example if a service was not supplied with due care and skill. Nothing on this page limits those rights.

Payments and refunds are processed by Polar, our merchant of record. To ask for a refund, email support@sundrymill.com from the address you paid with. See also the terms.

[legal check: confirm the 7 day window and the season pass wording]